A former football club steward who sent an inappropriate image of two politicians to another staff member has had his claim for unfair dismissal upheld.  Norwich City Football Club (NCFC) dismissed Gennaro Romano in November 2023 for breaching its disciplinary policy, a decision that the tribunal found to be “unfair and unreasonable”.  Mr Romano sent a message in error to a colleague and during the hearing admitted the pictures were “not nice”, that he accepted they were “wrong” and apologised a number of times throughout the process.  When advising our clients Atoll HR are very clear that even if an employees conduct is deemed unacceptable, responding in a fair manner whilst applying adherence to processes and procedures is key to ensuring a tribunal claim cannot be raised against you.  If you would like more information on how to apply a robust process please contact us.